Changelog
All the latest updates, improvements, and fixes to the CustomHub platform.
Interactive Product Designer & Refreshed Dashboard
Design products directly in your browser with our new interactive designer. Choose from 6 ready-made templates, swap background colors, and see your designs come to life. Plus a beautifully refreshed dashboard with animated components and a global search command palette.
- In-browser product designer — create and edit designs without leaving CustomHub
- 6 pre-built design templates to get started quickly
- Redesigned dashboard with order pipeline overview and geographic insights
- Command palette (Cmd+K) for instant navigation anywhere in the portal
- Fully customizable tenant color palettes for white-label branding
- Smoother interactions with loading states on all actions
- Better notification system with contextual toast messages
- Fixed design preview not updating when switching between order steps
- Resolved intermittent canvas loading issues
ShipHunt.ai — Smart Reconciliation & Bulk Printing
ShipHunt.ai now automatically reconciles shipping charges across carriers, flagging any discrepancies so you never overpay. Plus one-click bulk label purchasing and auto-print for high-volume fulfillment.
- Automated shipping cost reconciliation with discrepancy alerts
- Auto-print format selector — choose 4×6 or other label sizes
- Buy All button for purchasing labels across multiple orders at once
- Background cost monitoring with automatic notifications for billing anomalies
- Fixed occasional label purchase failures during carrier timeouts
- Resolved package weight not applying correctly in bulk operations
Admin Control Center & Subscription Management
New admin control center for managing all your companies, subscriptions, and tenant configurations from a single dashboard. Monitor subscription health, manage access, and handle onboarding at scale.
- Centralized admin panel for managing companies and tenants
- Subscription health monitoring with real-time diagnostics
- Company access management — activate or suspend accounts instantly
- Streamlined two-step designer workflow for faster order creation
- Improved address validation across all forms
- Fixed product availability display for certain catalog configurations
DTF Gang Sheet Builder & Improved Checkout
Order DTF gang sheets directly from the product page — our new builder handles sizing and layout automatically. The public store checkout has been completely redesigned for faster, more reliable order completion.
- DTF gang sheet builder with automatic sizing — order gang sheets right from the catalog
- Redesigned public store checkout with streamlined payment flow
- Guest checkout — customers can order without creating an account
- International order support with tracking for overseas suppliers
- Faster checkout with automatic shipping detection
- Fixed cart not clearing after successful payment in some cases
- Resolved gang sheet products not routing correctly to production
ShipHunt.ai — Multi-Carrier Rate Shopping & Order Sync
Compare shipping rates across USPS, FedEx, and more carriers from a single dashboard. ShipHunt.ai now syncs orders bidirectionally with ShipStation so your shipping workflow stays fully connected.
- Multi-carrier rate comparison — see the best rates across all carriers at a glance
- Bidirectional order sync with ShipStation — changes flow both ways automatically
- Order management grid with inline editing and bulk ship operations
- Saved package presets for your most common shipment sizes
- Balance dashboard showing real-time spend across carriers
- Automatic order sync every 15 minutes with daily catch-up
- Fixed rate lookups timing out during high-volume periods
- Improved system stability under heavy concurrent usage
Seller Portal (Beta) & Multi-Language Support
The all-new Seller Portal is here. A completely reimagined experience for your dealers — now with multi-language support, custom branding per subdomain, and a beautiful landing page that adapts to each tenant.
- New Seller Portal (beta) — a modern, intuitive dealer experience
- Multi-language support — English and Turkish, with more languages coming soon
- Custom branding per subdomain — each dealer portal matches your brand
- Smart landing page that greets returning users and adapts to their session
- Cookie consent and analytics integration for compliance
- One-click language switching across the entire portal
- Fixed landing page not showing for certain tenant configurations
- Resolved navigation issues after login on subdomains
Transparent Pricing & Guided Onboarding
See exactly what you're paying for with our new component-based pricing — base cost, handling, quantity discounts, and rush fees are all broken down clearly. New companies get a guided onboarding wizard to get set up fast.
- Component-based pricing — see base cost, handling fees, and discounts at a glance
- Quantity discounts and rush fee rules applied automatically per product
- Guided onboarding wizard for new companies — get started in minutes
- Supplier earnings dashboard for tracking fulfillment partner payouts
- Bulk order fulfillment through Shopify integration
- Fixed duplicate charges on wallet transactions in rare cases
- Resolved pricing conflicts for dealers with multiple price lists
ShipHunt.ai Launch — Discounted Shipping Rates
Introducing ShipHunt.ai — our integrated shipping platform with discounted carrier rates. Compare rates, buy labels, and track shipments from one place. Seamlessly connected to your CustomHub orders.
- ShipHunt.ai platform — discounted shipping rates across major carriers
- One-click label purchasing directly from your order dashboard
- Shipping wallet with auto-reload and payment method management
- Real-time shipment tracking with carrier-native tracking links
- Secure API access with two-factor authentication
- High-quality label output (300 DPI) for crisp, scannable prints
- Fixed billing edge cases during high-volume label purchasing
Supplier Network & Smart Order Routing
Connect your CustomHub to a network of suppliers. Orders are intelligently routed to the best supplier based on location, product availability, and cost — enabling faster fulfillment at lower prices.
- Supplier network — connect with fulfillment partners and route orders automatically
- Intelligent routing based on supplier location, capacity, and pricing
- In-portal design tool for dealers to submit artwork directly
- Bulk order matching for faster dealer order processing
- Real-time supplier status updates for routed orders
- Automatic product validation against supplier catalogs
- Platform infrastructure upgraded for better performance and security
Seller Portal Foundation — Orders, Catalog & Wallet
The building blocks of the new Seller Portal — a complete order management system, browsable product catalog with variant selection, and an integrated wallet for seamless payments.
- Full order management with real-time production status tracking
- Product catalog with category browsing and variant selection (color, size)
- Integrated wallet with auto-reload and multiple payment methods
- Drag-and-drop design upload with instant preview
- Product availability matrix showing in-stock sizes and colors
- Streamlined order creation with e-commerce-style cart experience
- Fixed login issues when accessing portal from custom subdomains
- Resolved wallet balance display inconsistencies
CustomHub 2.0 — Marketplace Integrations
A major platform upgrade bringing native integrations with Etsy, Amazon, Shopify, and ShipStation. Manage all your marketplace orders from one place, with automatic syncing and real-time tracking.
- Native Etsy integration — sync listings, orders, and tracking automatically
- Amazon and Shopify marketplace connectors
- ShipStation integration for shipping label management
- Unified order dashboard across all connected marketplaces
- Smart cutting file generation with automatic layout optimization
- Real-time order tracking across all channels
- Multi-tenant architecture supporting isolated company accounts
- Modernized platform infrastructure for improved reliability
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