Privacy Policy

1. Introduction

Customhub LLC ("CustomHub," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account registration information (name, email, company name)
• Billing and payment information (processed securely via Stripe)
• Order data synced from connected marketplaces
• Customer shipping addresses for fulfillment purposes
• Communications you send to us

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process orders and generate shipping labels
• Sync data between your connected marketplaces
• Send you technical notices and support messages
• Comply with legal obligations

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Data is encrypted in transit and at rest. Each tenant's data is isolated in separate database instances.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. You may request deletion of your data at any time by contacting us at support@customhub.io.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. To exercise these rights, please contact us at support@customhub.io.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Customhub LLC
2714 Washington St, Greenville, TX 75401
Email: support@customhub.io